PRIVACY POLICY
Privacy Policy
Version 1.1 dated 31th October 2021
Introduction
Copenhagen Biotech Supply ApS (“we”, ”us”, “our”) respects your privacy and we are committed to processing your personal information fairly, lawfully and in a transparent manner. Protection of personal data is very important to us. We process personal data confidentially and solely on the basis of legal regulations.
Our privacy policy includes:
1. Who controls and processes your personal information
2. How we collect information from you
3. What information we collect from you
4. What we do with your data
5. The basis for which we process your information
6. Email marketing
7. Request information and erasure
8. Changes to our privacy policy
9. Questions and/or feedback
Our privacy policy applies to you if you are a customer, potential customer, a supplier or potential supplier, if you have visited our website or participated in communication with us. Please read through this policy carefully.
1. Controller
Copenhagen Biotech Supply ApS is the controller and is responsible for your personal information.
Copenhagen Biotech Supply ApS is a registered business in Denmark (CVR/SE/VAT number 30606418) with office and warehouse at Annebergvej17, DK-2700 Brønshøj, Denmark. We have distributed products for microbiology and molecular biology since 2007.
You can contact us on +45 4425 3060, email your enquiries to info@cobio.dk, or use the contact form at our website.
2. How your information is collected
When you participate in verbal, telephone, electronic or written communication with our representatives and employees, we may collect information from you depending on the purpose of your contact. If the reason for your communication is due to an interest in the products and/or services we provide, you are providing feedback on our products and/or services, or you are requesting our products or services, we may collect this information to continue communication with you as well as provide the requested products or services.
Your information is collected when you fill out our contact forms at events or exhibitions, contact our employees via telephone and/or their work email addresses or info@cobio.dk, allow our company representatives to scan your badges at events or exhibitions, when you hand us your business card, when you complete any of our electronic forms on our website. Your information may be collected if it is available on a public source, such as a website or a poster at events and/or exhibitions. Your information may also be collected from lists bought in from a third party (e.g. our suppliers) and in this case, we enforce rigorous checks to ensure your information was obtained in a lawful and fair manner.
Google Analytics
Google Analytics may collect and process information that is more of a technical nature. This includes your browser type and version, IP address, browser plug-in types and versions, your location and time zone, operating system and platform and other technology on the device you use to access our website. Although Google collects your IP address, it does not provide this data to us in Google Analytics reports.
3. The type of information we collect
The type of personal information we collect has been taken into careful consideration. The information we collect includes your:
- Name
- Job role
- Email address
- Telephone and/or mobile number
- Workplace or organisation you are part of
- Your delivery and billing addresses, including EAN- and/or CVR number
- Any notes taken during interaction including emails and conversations
4. What we do with your data
Data retention and dissemination
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and the applicable legal requirements.
We may provide your personal information to a subsidiary, affiliated company, third party service provider or other trusted business acting on behalf of or jointly with us for the purposes of processing your personal data as described in this policy. We would like to reassure you that we will never rent or sell your information to anyone under any circumstances.
Data security
We have implemented security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. Our employees, subsidiaries, affiliated companies, third party service providers and other trusted businesses will only process your data on our instructions.
5. The basis for which we process your information
We endeavour to grow and develop our business and we recognise working with our customers, potential customers, suppliers or potential suppliers is an important aspect of providing, developing and improving our products and services. The main lawful basis for which we process your personal data is where it is necessary for our legitimate business interests, and your interests, rights and freedoms do not override those interests. Our specific interests are:
- To perform our core business functions of selling our products and processing your orders
- To develop and improve our products and services
- To respond to your enquiries and requests for information, products and services
- To market our products and provide you with information we feel may be of interest to you
As a supplier we recognise a mutual interest between ourselves and businesses and organisations that use the products we sell.
We may also process your personal data to carry out our obligations arising from any contracts entered between yourselves and us.
6. Email marketing
If you have signed up for email marketing, we will use your information to contact you from time to time to notify you of the following:
- Company information
- Product launches
- Product information
- Promotions
- News and events
- Customer surveys
If you no longer wish to receive email marketing communication from us, you can unsubscribe at any time by following the unsubscribe link within the email or by emailing us at info@cobio.dk.
The technical information gathered and processed when you visit and navigate our website and newsletter may be used to help us with any marketing analytics and related research, we may carry out to improve our website, email marketing or overall business.
7. Request information and erasure
Your rights are important to us. When it comes to your personal information, we are aware of your rights and consider them important.
You have the right to:
- Request from us the information we hold about you and the source of this information
- Request that we rectify any information we are holding
- Restrict our processing of your information
- Object to direct marketing
- Request that your data be transferred
- Withdraw your consent to us processing your data
- To be erased from our system
If you would like to exercise any of the above rights, please get in touch with us at info@cobio.dk
8. Changes to our privacy policy
We reserve the right to makes changes to our privacy policy and we encourage that you revisit this page to learn of any changes.
9. Questions and/or feedback
If you have any questions or feedback about our privacy policy or how your information is used, please feel free to get in touch with us at info@cobio.dk
Copenhagen Biotech Supply ApS
Annebergvej 17, DK- 2700 Brønshøj
Denmark
